Intuvo Knowledge Base

Welcome to our Support Knowledge Base. Here we guide you through areas of Intuvo to help make your day to day life easier.

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Engagement Base Report

Report Description

In this report, the user can view several key data points related to credit union member level of engagement.

Report Purpose

Intuvo provides financial institutions with multi-channel marketing solutions. The purpose of this report is to present actionable and identifiable business intelligence metrics. This dashboard helps the user make key decisions by identifying engagement levels of members and where additional data could be beneficial for marketing efforts.

Using This Report

This report is a dashboard containing 4 different visuals. The specifics of each dashboard can be seen below.

Filters

This report contains a date slicer filter that allows the user to narrow down to a specific date range. The filter applies to the entire dashboard.

Total Contacts KPI

The Total Contacts KPI visual is a metric that looks at the total number of contacts within the financial institution’s Intuvo platform. This visual is affected by the report filter and will adjust according to the date range the user selects.

Key Contact Data

The Key Contact Data visual is a metric that looks at the historical trending of the percentage of contacts who have provided key information relating to home address, mobile phone, and email. This visual is affected by the report filter and will adjust according to the selections the user makes.

Campaign Breakdown

The Campaign Breakdown visual is a donut chart that displays the percentage slice of the total number of contacts assigned to specific campaigns. This visual is affected by the report filter and will adjust according to the selections the user makes.

Campaign Coverage

The Campaign Coverage visual is a metric that looks at the historical trending of the percentage of members on campaigns associated with various products such as loans, accounts, and cress-sells. This visual is affected by the report filter and will adjust according to the selections the user makes.

Average Products Per Household

The Average Products Per Household visual is a metric that looks at the average number of products assigned to a household. This visual is affected by the report filter and will adjust according to the selection the user makes.